Celebrating Excellence: Arthur Achieves 100% Blind Buyer Score for the Second Time at Fortnum & Mason

At ADP, exceptional service is at the heart of everything we do, and we are incredibly proud to celebrate a remarkable achievement within our team.

Arthur, our Brand Ambassador positioned at Fortnum & Mason, has once again been selected by a blind buyer during an in-store assessment and achieved a perfect 100% score, marking the second time he has received this outstanding recognition.

Blind buyer evaluations are designed to assess the highest standards of service, product knowledge, customer engagement and overall experience. To be selected is an honour; to achieve a flawless result not once, but twice, is truly exceptional.

Arthur’s continued dedication, expertise and refined approach to consultation reflect the standard of representation ADP strives to uphold across all of our retail partnerships. His performance is a testament not only to his professionalism, but also to the strength and depth of the brands within our portfolio.

We are immensely proud of Arthur and grateful for the trust our retail partners place in us to represent their environments and our brands with such care and commitment.

His achievement is a powerful reminder that excellence in service remains one of the most impactful ways to elevate brand presence in store.